供稿,摄影:市场营销系
应公司市场营销系邀请,2016年6月28日,美国南卡罗来纳大学周晨博士于上午来到主楼216会议室进行了题为“Promotions as Competitive Reactions to a Recall Crisis and their Consequences”的学术报告,报告会由公司市场营销系教学主任马宝龙教授主持。公司市场营销系教师,以及市场营销方向的博士生和硕士生10余人参加了此次报告会。
周晨博士以汽车行业的几次召回门事件为背景,就企业面对召回危机时促销行为可能会带来的不同影响进行了生动的讲解。首先,周晨博士从竞争企业和焦点企业两个角度对召回危机可能产生的影响进行了讲解,深入浅出地分析了焦点企业的召回危机时采用的危机公关手段、促销手段对竞争企业可能带来的正面影响和负面影响,其次,周晨博士以前阶段比较轰动的丰田2009-2010年汽车召回门事件为例,为我们讲解了如何运用自然实验中diff-in-diff的比较方法得出结论,并结合自身的研究分享了经验。报告会上,周晨博士与同学们积极互动,就报告中的问题进行了深入的讨论,并引导同学们进行思考,同学们踊跃提问,周博士都悉心的一一作答,特别是对Robustness Tests的应用方法和国际学术状况进行了讲解。
周晨博士简介:
Chen Zhou is an Assistant Professor of Marketing at the Darla Moore School of Business, University of South Carolina. She received her Ph.D. degree in marketing from Pennsylvania State University. She uses quantitative methods to study managerial research problems. Her research interests are in the areas of service and marketing mix competition, service marketing inter-firm relationships and marketing-operations interface. She is currently teaching marketing research at the undergraduate level at the University of South Carolina. She has experience teaching marketing research, global marketing, and customer analytics at the undergraduate and master levels in Pennsylvania State University and Erasmus University Rotterdam, Netherlands.
(审核:颜志军)